Black Ops 7 Split-Screen Disabled and Current Known Issues

Bottom line

Before spending money

Evidence status

Split-screen is disabled on every platform

Activision has removed split-screen while it investigates a stability issue. This is an acknowledged game feature problem, not a console setting to hunt for.

• Affected platforms: all platforms.
• Current state: temporarily disabled.
• Reason given: a stability investigation.
• Return date: not announced. Activision only says it will be re-enabled in a future update.

Sources: Activision Black Ops 7 known issues.

COD Points show as zero after an update

Activision describes this as a visual issue. The page says some players can see a zero balance after downloading an update, even when the balance has not been lost.

• Quit the game application completely.
• Restart it and check the balance again.
• Activision says the restart may need to be repeated more than once.
• Do not buy points again or assume a permanent loss before the balance refreshes.

PC and Game Pass issues with official steps

The known-issues page separates three PC-side problems. Match the exact message before changing files.

• Xbox on PC 0x errors: open Windows Settings, find Call of Duty under Installed apps, then use Advanced options to Terminate and Repair the app. Reinstall only if the error remains after repair.
• PC Game Pass access message: check Microsoft Store device management to make sure the device limit has not been reached.
• PC login timeouts, including a Quit to desktop message: Activision says the issue is under investigation and asks players to include the error in a PC crash report.
• Activision also repeats a player-reported workaround: delete only Documents > Call of Duty > players. It can reset customization such as keybinds and is not a confirmed root-cause fix.

Sources: Activision PC error guidance.

Issues Activision marks as resolved

Do not keep troubleshooting an old report if it appears in Activision's resolved section. A remaining symptom may have a different cause or need a separate support case.

• Ranked Play forfeit functionality is re-enabled.
• Exfil timer refreshes, several progression trackers, reward delivery problems, and peripheral-disconnection crashes are listed as addressed.
• Quick Play filter access and the Promotional Camos menu are listed as addressed.
• A resolved item does not prove every crash, login error, or progression problem is fixed for every player.

Questions players are searching

Direct answers based on Activision's current support page.

• Q: Why is Black Ops 7 split-screen not working? A: Activision temporarily disabled it on all platforms while it investigates a stability issue.
• Q: Did I lose my COD Points after the update? A: Activision says a visual issue can show the balance as zero. Quit and restart the game, possibly more than once, before assuming the points are gone.
• Q: How do I fix a Black Ops 7 0x error on Xbox PC? A: Use Windows Installed apps to Terminate and Repair Call of Duty, then reinstall only if repair does not resolve the error.
• Q: Why does Black Ops 7 say I need to purchase it on PC Game Pass? A: Check that your Microsoft Store account has not exceeded its device limit. Activision directs players below the limit to support.

Related next steps

Sources

• official: Activision: Known Issues in Call of Duty: Black Ops 7. Official July 10 list of open issues, player-reported workaround wording, and resolved issues.